78% of employees report wasting 4.5 hours every week listening to coworkers complain. Not only that, 1 out of every 10 employees quit their job due to complaining coworkers. When businesses talk about employee retention, complaining plays a huge role. Complaining keeps employees focused on the problem instead of working towards solutions. It also has the potential to create a toxic work environment. I bet you can think of at least ONE coworker right now that is a chronic complainer who can find a problem with every solution!
Project Managers, their teams, and other stakeholders deal with hundreds of complaints on a daily basis — complaining coworkers, complaining customers, and don't forget family and friends too! Becoming complaint-free has been proven to make us all happier people! And happier people = happier, more productive employees. Everyone will leave inspired, mindful of their own complaints, and motivated to approach complaining customers and co-workers with new, simple, and effective strategies. To help keep everyone accountable, you will also be introduced to the 21 Day Complaint Free Challenge. This will last long after your conference is over and everyone will start to see changes in both their personal and professional lives!
Date: Tuesday, March 9, 2021
6:45 PM -Business Meeting
8:00 PM -Closing
In 2006 Wendy left an abusive marriage and set out on a new journey to discover who she was. Along her path, she found her passion for speaking and teamed up with Will Bowen to help share his vision of A Complaint Free World. As the only active Certified Complaint Free Trainer in the world, Wendy loves to bring humor to everyday examples of complaining. She has since been appointed the Director of Certified Complaint Free Trainers.
Speaker Website: https://www.wendybabcock.com/